I had an amazing experience with Yips & Yaps today! I’d never brought my dog to a groomer before- she’s anxious, which makes me anxious to bring her out and about. We’d had some negative experiences with staff at other local daycares when she was younger, but the feel with Yips & Yaps was completely different! Staff was extremely friendly and attentive. Athena seemed to feel very comfortable with them, and I left knowing she was in good hands. She came home a new dog- super soft and clean with perfect nails! We will definitely be returning in the future.
Just picked up my Siberian Husky from here, they took their time to get it RIGHT! The place is clean, staff friendly, and my pup was handled with CARE. Lana was our groomer, and did a fabulous job. Will absolutely ???? be back!
I have a difficult dog to groom do to a prior bad grooming experience from a different groomer, and Jessica was able to put my dog at ease. I trained and handled working dogs for a long time and it was immediately clear to me that Jessica knows how to handle dogs and her grooming skills are great!
I had an appointment scheduled for my dog at 8:00am. I was running late and showed up at 8:20am. I was immediately told in a rude tone that my dog could not be groomed. I apologized and said they could keep him all day and I could be flexible. I was never made aware of the 15 minute grace period. If they couldn't get my dog in for the day it should of been said in a nicer tone and better presented. I thought I was the customer? I've never been spoken to like this by any business and will not be back.
